Being in business for 20+ years, we have come to be known as the leading medical record retrieval partner in the industry.
...of new orders statused in 15 minutes
...of emails are answered the same day
...of cases closed the same day
...business day turnaround
1. The assigned statuser
2. The manager
3. The priority specialist
4. Customer-centric firm; the owner may intervene 24/7 to resolve issues.
5. Priority list checked several times a day. If progress on a case slows down, management takes over.
6. Daily case audit; making sure authorizations are being received so there are no delays in the process.
If you're interested in seeing our carrier list, integrated platforms, have any additional questions, or would like an account set-up in minutes... click here to set up a call
"We continue to give Pro scan more business throughout the years and we appreciate all their dedication and hard work to nurture the relationship with Advisors Excel!"
Jill
Life Operations Manager | AE Life
"We're able to place orders and check on case status with ease through the user-friendly website. Along with the website we receive automated status reports whenever a case is updated via email."
Karen
UW Director | The Dawn Chambers Agency
We look forward to hearing from you